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Get to know your plan benefits

Discover some of the ways Blue Cross can help caregivers and seniors alike, and get the most from your plan

Blue Cross Minnesota offers many benefits to members that can help those who are caregivers as well as those who just need some extra help.  Below is a guide to some plan benefits and information caregivers may find useful.

To learn more about specific benefits with your plan or your loved one's, call the Member Services number on the back of the member's Blue Cross ID card.

Just for Caregivers

Caregiver Access

Even family members need written permission from your loved one to get access or make changes to his or her health plan. Download and complete this Authorization for Disclosure of Health Information form to get started.

 

Caregiver Helpline

This phone line is available especially for caregivers to help answer questions regarding your loved one’s plan, check coverage and connect you with additional resources. Call 1-866-812-1594 from 8am to 8pm CT.

Services for Seniors

Silver&Fit

Choose a gym membership for access to fitness equipment and classes, or get home fitness kits designed for older adults. Learn more and register online.

Home Health Care

Have skilled nursing services delivered at home.
Learn More about what is covered.

Income Eligible Support Programs

Secure Blue

If you have both Medicare Part A and B and receive Medical Assistance, you may qualify for SecureBlue, a Minnesota Senior Health Options (MSHO) plan. For eligible seniors, SecureBlue combines Medicare and Medical Assistance into one plan with no monthly premium.

Care Coordinator

SecureBlue only

A care coordinator reviews your loved one’s healthcare needs and helps you navigate the healthcare system to get what you need. Call toll free 1-888-740-6013 (TTY711) from 8am-8pm CT daily.

Blue Ride

SecureBlue only

Get free rides to your health care appointments and to Silver&Fit fitness facilities.
Call toll free 1-866-340-8648 (TTY 711) from 7am-5pm CT, Mon-Friday.

Benefits For All Blue Cross Members

Nurse Line

Speak to a nurse for reliable health information at any time. Call 1-800-622-9524.

Find a Doctor

Find doctors, clinics and hospitals in Blue Cross and Blue Shield of Minnesota networks using the Find a Doctor tool.You will need to sign in with your member ID, or register if you haven't already.

Check Prescription Coverage

If you are taking a drug that is not covered by your plan, you can work with us to transition to a drug that is covered. Look up your prescription to get started.

BlueCrossMN mobile app

This new app gives you all the information you need, right at your fingertips.  Send your ID card, track claims, find details about your plan and more.

Doctor On Demand *

Get immediate online access to board certified doctors from the comfort of home with our Doctor on Demand program.

do.® app

If you have a smartphone, check out the do. app for some fun, quick activities designed to help relieve stress. Learn more and download the app.

Still have questions?

Health Plan Information

A  full overview of Blue Cross and Blue Shield of Minnesota's available Medicare plans is available online here, including coverage details, plan documents and additional benefits you may qualify for. If you still need help, you can also find an agent, visit a Blue Cross retail center or call the number on the back of your card. You can even find a free, no obligation workshop where you can learn more about Medicare and feel more confident about your choices.

 

Blue Cross and Blue Shield of Minnesota and Blue Plus are health plans with Medicare contracts and a contract with the Minnesota Medicaid program. Enrollment in the plans depends on contract renewal. Limitations, copayments, and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year. This information is not a complete description of benefits. Contact the plan for more information.

Silver&Fit is a federally registered trademark of ASH and used with permission herein.